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How xr66 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteNo data sold to third parties
xr66 How xr66 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Requests

If you want to access, correct, or delete the data we hold on your account — or if you have a question about how your bKash or Nagad payment details are stored — our support team can handle it directly. Use any of the channels below and mention your registered account email so we can locate your record without delay.

Email Support Send your data access or deletion request to our support email. Include your registered account email and we will respond with what we hold on file.
Live Chat Open the live chat window from inside your account dashboard. Raise a privacy request there and an agent will log it against your account for review.
Account Settings Some data edits — like updating your phone number or linked Rocket wallet — can be made directly from the account settings page without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We use SSL encryption on every page of xr66, so the connection between your device and our servers is protected whenever you log in, deposit via Nagad, or check your account balance. Cookies on this site are used to keep your session active and remember your preferences — you can manage cookie settings through your browser at any time. We do not use cookies to build profiles for advertising networks. Your account data is held on servers with access restricted to authorised personnel only, and we run regular security checks on our login and payment systems.

SSL Encryption

Every login, bKash deposit and account action runs over an encrypted connection. We do not transmit your personal data in plain text at any stage.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. No third-party advertising cookies are active on this site.

Account Security

Login to your account triggers an OTP sent to your registered phone number. This step ensures only you can authorise a new session or a Rocket withdrawal.

Data Retention Policy

We keep your account data while your account is open. If you close your account, we retain only what applicable law in your eligible region requires us to keep.

Common Questions About Your Privacy at xr66

These are the questions we hear most often about data, account privacy, and payment records. If something is not covered here, our support team can pick it up directly via live chat or email.

We collect your name, email, phone number and the mobile wallet number you register — bKash, Nagad, or Rocket. We also log your IP address and device type for security purposes.

No. We never store your bKash PIN, Nagad PIN, or Rocket PIN. Those credentials exist only inside your wallet app. We only record your wallet number and the transaction reference after payment clears.

Yes. Contact support via live chat or email with your registered account email address. We will compile and share everything we hold on your account within a reasonable timeframe.

We share data only with payment processors or identity verification services when a transaction requires it. We do not sell your personal information to third parties or advertisers.

Submit a deletion request through live chat or email. We will close your account and remove personal data, except for records we are legally required to retain in your eligible region.

We retain your data for as long as your account is active. After account closure, we keep only what applicable law in your eligible region requires. You can ask us exactly what is held at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.